When will I receive my order?

Orders are processed within 1–3 business days. Delivery typically takes 7–12 business days, depending on your location. You’ll receive a tracking link by email once your order ships.

Do you offer free shipping?

We deliver every order across Canada with Canada Post. Your package always comes with fast, reliable, and free delivery.

Where do you ship from?

Orders are shipped from our network of trusted fulfillment partners. This allows us to deliver efficiently while maintaining consistent quality standards.

What if my item doesn’t fit?

If your item doesn’t fit as expected, please contact our support team first. We’ll be happy to help you with a size exchange or suggest an alternative solution. If a return is needed, items may be returned within 30 days of delivery, provided they are unworn and in original condition.

Can I change or cancel my order?

We process orders quickly to ensure fast delivery. If you need to make a change or cancel your order, please contact us as soon as possible. Once an order has been shipped, changes or cancellations are no longer possible.

Can I return my order?

If you’re not completely satisfied, please contact our support team first so we can assist you. If a return is required, items may be returned within 30 days of delivery, provided they are unworn and in original condition.

How can I track my order?

Once your order ships, you’ll receive a tracking link by email. You can also track your order anytime via our tracking page using your order number and email address or phone number. Please note: it’s normal for the progress bar to stay on “Info received” until your package is delivered. As your order moves through transit, updates will automatically appear at the bottom of the page.

Is my payment secure?

Yes. All payments are securely processed using encrypted payment systems. We never store your payment details, and all transactions are protected.

Looking for more support?

We’re here to help and happy to provide the support you need. Email: info@ashburyottawa.com Hours: Monday – Friday: 9:00 AM – 5:00 PM Saturday – Sunday: 10:00 AM – 3:00 PM For quick answers, you can also visit our FAQ page.

Elsa | Premium Long Puffer Coat

Name: Elsa | Premium Long Puffer Coat
Brand: Ashbury Ottawa
Price: 89.95 CAD
Availability: InStock

$89.95 $299.95 Save 70%

Colour

Black

Blue

Bronze

Low Stock, only 4 left!

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ANNIVERSARY SALE UPDATE: Popular sizes are selling out fast due to high demand. Once sold out, this item will not be restocked during the sale. If your size is available, we recommend securing it today.

Warmth, elegance and confidence all winter long — without feeling heavy on the shoulders.

The Elsa Long Puffer Coat is designed for women across Canada who want to stay warm without sacrificing a clean, elegant look. Perfect for crisp mornings, chilly coastal winds, and everyday city wear, this coat offers comfortable coverage with a flattering, streamlined fit.

The smooth outer fabric helps block cold air and lightly repels moisture, while the soft, lightweight padding keeps you warm without feeling heavy or bulky. The longer length falls below the knee, providing extra warmth around the hips and thighs — ideal for colder days when you want both comfort and style.

Whether you’re heading out for errands, commuting, or enjoying a winter walk, Elsa keeps you feeling cozy, confident, and effortlessly put together.

Limited stock available.

Why You’ll Love It

• Padded high collar – Gently shields the neck and chest from cold winds while framing the face with a soft, elegant look.
• Warm yet lightweight padding – Keeps you comfortably warm on colder days without feeling heavy or restrictive.
• Long, flattering cut – Designed to follow the body naturally, offering confident coverage around the waist, hips, and upper legs.
• Wind-resistant & lightly water-repellent fabric – Helps protect against light rain and chilly weather during everyday wear.
• Easy to layer – Comfortable to wear over sweaters, blazers, or cardigans without pulling at the shoulders or arms.

Whether you’re walking the dog, meeting friends for coffee, visiting family, heading into the city, or taking a weekend trip, Elsa moves effortlessly with your day. Designed to keep you warm, comfortable, and polished in every setting, it’s the kind of coat you’ll reach for again and again — no matter where the day takes you.

Every order ships with Canada Post, and you’ll receive a tracking number within one business day to follow your package every step of the way. Best of all, shipping within Canada is always free of charge.

We stand behind the quality of every item we offer and carefully select each piece to meet our standards. If for any reason you’re not fully satisfied, you may return or exchange your item within 30 days.

Ashbury Ottawa is appreciated by women across Canada for its elegant designs, comfortable fits, and timeless style. Our collections are thoughtfully curated to feel refined, wearable, and confident — every day.

Elsa | Premium Long Puffer Coat

Warmth, elegance and confidence all winter long — without feeling heavy on the shoulders.

Why You’ll Love It

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